Shipping policy

Last updated: September 9, 2026

CALVIRELLE currently ships to the 48 contiguous United States and Washington, DC.

We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO addresses, or international destinations.

1. Order Processing

Orders are normally processed within 1–2 business days.

Business days are Monday through Friday and exclude weekends and U.S. federal holidays. Orders placed outside business hours begin processing on the next business day.

Processing time is separate from carrier transit time.

2. Shipping Rates

Standard shipping rates are:

• Orders under $50: $5 standard shipping
• Orders of $50 or more: Free standard shipping

The free-shipping threshold is calculated using the merchandise subtotal after discounts and before taxes.

Available shipping charges are displayed at checkout before payment.

3. Estimated Delivery Time

After the order has been processed and shipped, standard delivery normally takes 5–8 business days.

The estimated total time from order placement to delivery is generally 6–10 business days:

• Processing: 1–2 business days
• Carrier transit: 5–8 business days

Delivery estimates are not guarantees. Severe weather, carrier disruptions, peak seasons, address problems, and other circumstances outside our reasonable control may cause delays.

4. Order Tracking

When your order ships, we will send a shipping confirmation email containing the available tracking information.

Tracking may take up to 48 hours to update after the carrier receives the package.

5. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an address error, contact us immediately at support@calvirelle.com. We will try to update the address before shipment, but changes cannot be guaranteed after processing begins.

CALVIRELLE is not responsible for delays or failed delivery caused by an incomplete or incorrect address provided by the customer. We will still assist you in contacting the carrier when reasonably possible.

6. Delayed Orders

If we cannot ship an order within the stated processing period, we will contact you with an updated estimate and provide the option to accept the delay or cancel the affected order for a full refund.

Carrier delays that occur after shipment may be outside our control, but our support team will assist with available tracking and carrier inquiries.

7. Lost or Missing Packages

If tracking shows no movement for an extended period or your package has not arrived within the estimated timeframe, contact us at support@calvirelle.com.

We will review the tracking information and work with the carrier. If the package is confirmed lost, we will provide an appropriate replacement or refund.

If tracking shows that the package was delivered but you cannot locate it, please check with household members, neighbors, the delivery location, and the carrier before contacting us.

8. Damaged Packages or Incorrect Items

If your order arrives damaged or contains an incorrect item, contact us as soon as possible with your order number and clear photographs.

Approved damaged, defective, or incorrect-item claims qualify for a free replacement or full refund.

9. Customer Service Hours

Monday–Friday: 9:00 AM–5:00 PM CT
Weekends and U.S. federal holidays: Closed

10. Contact Information

CALVIRELLE
Owned and operated by SHIRT SHIFT LLC

Email: support@calvirelle.com
Phone: +1 202-256-8236

Business address:
511 E Clinton St
Clinton, MO 64735
United States